Shipping & Returns
Shipping Policy
CurlySpice ships products across India.
Processing Time
Orders are usually processed within 1–3 business days after confirmation.
Delivery Time
Estimated delivery time:
- Metro cities: 3–5 business days
- Other locations: 5–7 business days
Delivery timelines may vary due to courier delays or external factors.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
Incorrect Address
Customers are responsible for providing accurate delivery information.
CurlySpice is not responsible for delays caused by incorrect addresses.
Contact
For shipping-related queries, contact:
Email: curlyspiceworld@gmail.com
Refund & Cancellation Policy
At CurlySpice, we strive to deliver high-quality products. Due to the nature of food products,
our refund and cancellation policies are limited.
Order Cancellation
Orders cannot be cancelled once placed as all orders are "Made To Order"
Refunds
Refunds are applicable only in the following situations:
- Incorrect product delivered
- Product lost during shipping
Non-Refundable Situations
Refunds will not be issued for:
- Taste preferences
- Change of mind
- Minor packaging damage that does not affect product quality
Refund Processing
Once approved, refunds will be processed within 5–7 business days to the original payment method.
